University Technology Services

University Technology Services supports the Nipissing University Community with reliable technology and services that enable teaching, learning, and university operations. 

UTS provides support for services such as accounts and access, Microsoft 365, email, classroom and meeting room technology, computer labs, printing, Wi‑Fi, and key university systems. 

Need technology support?

The Help Desk Portal is the fastest way to request help, report an issue, or find support.

Help Desk Portal ❯  Help & Support FAQ ❯

When submitting a ticket

Include a clear description, device/system/room affected, error messages or
screenshots, and urgency.

Walk-in Support

A139 during office hours

Hours of Operation

September to April

Monday – Friday: 8:30 a.m. – 4:30 p.m.

After-hours classroom support available

Monday – Thursday:4:30 p.m. – 7:30 p.m.

 

 

May to August

Monday – Friday: 8:30 a.m. – 4:00 p.m.

Technology support for students, faculty, and staff

Select the group that best describes you to find common IT resources more quickly.

Featured Support Topic:

Multi-Factor Authentication (MFA)

Secure your account and protect your information.

Explore UTS services

Browse key technology services that support teaching, learning, communication, and daily university operations.

Student ID Cards & Bus Pass

Microsoft 365 & Email

Computer Labs & Virtual Labs

Printing Services

Wi-Fi & Network Access

Classroom , Meeting Room & Collaboration Technology