Wi-Fi & Network Access
Need help?
Submit a Help Desk Ticket for assistance with any IT-related service or issue.
Help Desk email: helpdesk@nipissingu.ca Phone: 705-474-3450 ext. 4342
Nipissing University provides wireless access across campus. Use the network that matches your role or visitor status.
Choose the correct network;
| User group | Network | Sign-in |
|---|---|---|
| Students | eduroam | Nipissing username and password |
| Faculty | eduroam or NUSTAFF | Nipissing username and password |
| Staff | NUSTAFF | Nipissing username and password |
| Guests and visitors | NUPUBLIC | Name and email address |
How to connect
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Open the Wi-Fi settings on your device
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Select the appropriate campus network
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Enter your Nipissing username and password when required
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Follow the device prompts to complete the connection
- Device-specific instructions should be provided through Help Desk Knowledge Base articles.
If you cannot connect
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Confirm that you selected the correct network
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Check your username and password
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If your password recently changed, remove the saved network and reconnect
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Turn Wi-Fi off and back on or restart the device
If the issue continues, submit a Help Desk ticket and include the network name, device type, campus location, and any error message or screenshot.